Effective Date: October 2023
Welcome to ticketsdurham.net (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Site and use our services.
By accessing or using ticketsdurham.net, you agree to the practices described in this Privacy Policy. We may update this policy periodically and will notify you of significant changes through notices on our Site or via email. Continued use of the Site after such updates constitutes your acceptance of the revised policy.
When you interact with our Site, such as purchasing tickets or contacting us, you may voluntarily provide personal details including your name, email address, and other contact information. You may also create an account that requires additional details.
Note: Payment processing is handled by trusted third-party providers, and we do not store or process your payment card details directly.
We may collect technical information such as your IP address, browser type, device information, access times, and pages viewed. Cookies and similar technologies are used to enhance your experience and analyze usage patterns.
Your data helps us process transactions, manage your account, and deliver tickets or related services. Certain information may be shared with ticket sellers or delivery partners as needed.
We use your information to respond to inquiries, resolve issues, and improve our services. We may also contact you regarding your transactions or account status.
With your consent, we may send promotional emails or SMS messages about upcoming events, special offers, or updates. You can opt out at any time by following the unsubscribe instructions in our messages.
We may share relevant data with third-party service providers for order fulfillment, payment processing, security, and other operational purposes. These providers are contractually obligated to protect your data.
If required by law or legal process, or to prevent fraud or unauthorized activity, we may disclose your data to law enforcement or other authorities.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we securely delete or anonymize it.
We use cookies for essential functions, analytics, personalization, and advertising. These cookies may be set by us or third-party partners like Google or advertising networks.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies might affect your experience on our Site.
We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet can be guaranteed to be completely secure. You use our Site at your own risk.
Our Site is intended for users aged 18 and over. We do not knowingly collect personal information from individuals under 13. If we learn that we have collected data from a minor, we will delete it.
Depending on your jurisdiction, you may have rights including access to your data, correction, deletion, or withdrawal of consent. To exercise these rights, contact us at the email provided below or use our privacy request form.
You may also opt out of marketing communications by following the unsubscribe links or replying with “STOP” to SMS messages.
If you have questions, concerns, or wish to exercise your rights, please contact us at:
Email: [email protected]
Or submit a request via our Privacy Rights Request Form.
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top and notify you of material changes as required by law. Continued use of the Site signifies your acceptance of the updated policy.